Food supplement. Not a medicine. Sold by Bioscharge Ltd, London, United Kingdom.

Fast & Convenient Delivery

We deliver Viveva Wellness quickly across the UK with a simple, transparent process. No prepayment needed-pay the courier when your order arrives.

Delivery Timeline & Regions

Region Estimated Delivery Time Shipping Cost
England (Mainland) 1-2 working days FREE
Scotland 2-3 working days FREE
Wales 1-2 working days FREE
Northern Ireland 3-4 working days FREE

*Free shipping on all orders across the UK. Delivery times are estimates and may vary during peak periods or due to unforeseen circumstances.

How the Delivery Process Works

1

Order Placed

You submit your order with your name, phone number, and address.

2

Confirmation Call

Our team calls to confirm your order details during business hours (Mon-Fri, 09:00-17:00 GMT). We answer any questions at this stage.

3

Dispatch

Once confirmed, your order is dispatched within 1 working day. You'll receive a tracking number via SMS or email.

4

Delivery

Your package arrives at your address within 1-2 working days (depending on region). The courier requires a signature upon delivery.

5

Payment

You pay the courier in cash or by card when they deliver your package. No prepayment required.

Delivery Information & Support

What's in the Box

Viveva Wellness bottle (90 capsules), product information leaflet, care instructions, and invoice.

Address Accuracy

Make sure your address is correct and complete. If your address is ambiguous or hard to find, mention landmarks or access instructions in the phone call with our team.

Tracking & Contact

You'll receive tracking information via email or SMS. If you need to contact the courier about delivery, we'll provide their number during the confirmation call.

Failed Delivery

If we cannot deliver to your address, the courier will leave a card. We'll contact you to reschedule or arrange an alternative delivery point.

Payment & Returns

Payment Methods

  • Cash: Pay the courier in exact or nearest amount-no change provided if not requested.
  • Card: Visa, Mastercard, and most debit cards accepted by courier machines.
  • No Prepayment: We do not accept online prepayment-only cash on delivery.

Returns & Refunds

You have 14 calendar days from delivery to return unopened bottles for a full refund. Please see our Refund Policy for full details on how to arrange a return.

Ready to Order?

Fast UK delivery starts when you submit your order today.

Place Your Order